Get In Touch
Contact Us
Largo da Alfândega 12, 1st Floor 4050-431 Porto, Portugal
Bruna: +1 (347)-397-3177 and Elio: +351 961 748 002
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Policies & F.A.Q.
Booking and Reservation Management
We handle bookings, confirmations, cancellations, and guest communication through platforms like Airbnb and Booking.com, ensuring a smooth and stress-free reservation process for all guests.
Cleaning and Maintenance
We ensure the property is spotless and well-maintained, providing professional cleaning services before and after every stay, along with timely repairs to keep everything in top condition.
Guest Communication and Support
We provide 24/7 support to guests, answering questions, addressing concerns, and offering assistance to make their stay comfortable and worry-free.
Welcome Amenities
We provide thoughtful touches, including complimentary toiletries, fresh linens, and occasional local snacks or drinks, ensuring guests feel warmly welcomed upon arrival.
Personalized Check-In/Check-Out
We offer flexible and convenient check-in and check-out options, including self-check-in, to accommodate guests’ travel schedules and ensure a seamless arrival and departure experience.
Concierge Services
We enhance guest experiences by arranging transportation, booking tours or activities, and offering personalized recommendations to help them explore Porto’s best attractions and experiences.
Checkin & Checkout
At Miragaia Rio, we’d like to make your arrival and departure seamless. Check-in begins at 3:00 PM, allowing ample time to prepare the property for your comfort. For your convenience, we offer flexible check-in options, including self-check-in for a hassle-free arrival. Check-out is at 11:00 AM, ensuring a smooth transition for incoming guests. If you need adjustments to these times, please contact us in advance, and we’ll do our best to accommodate your needs.
Cancellation Policy
We strive to offer a fair and flexible cancellation policy. Guests can cancel free of charge up to 7 days before their scheduled arrival. Cancellations made within 7 days of arrival will incur a fee equivalent to the first night’s stay. No-shows or same-day cancellations are subject to the full reservation amount. Please review the cancellation terms on your booking platform for specific details. If you have any concerns, feel free to reach out to us directly.
Ready to book your Porto getaway?
Book Your Stay
Visit us on Airbnb or Booking.com and allow us to create an unforgettable experience for your stay at Miragaia Rio.